A health care provider's main goal should always be focused on
providing high quality service to patients. After all, we are talking
about someone's health. Second to that, a clinics goal should be to
attract as many patients as possible so that others can experience the
great services you are providing at your practice.
Your primary
goal can be achieved by developing your skills and by learning more
about emerging medical concepts and technology to constantly improve the
work you're able to provide. However, in order to easily reach your
second goal, you need to have an effective marketing strategy. Medical
marketing is different from other forms of marketing strategies. There
are a number of factors that go into medical marketing which don't
necessarily apply to other industries.
First off, let me point out
that there are quite a few doctors across the United States. To be
specific, there are around 200,000 dentists, 53,000 chiropractors 35,000
optometrists and nearly 700,000 physicians. With numbers like these,
it's fairly clear that the competition is getting fiercer and it is more
important than ever to work on ensuring that your practice stands out
from the crowd.
There are some key differences when it comes to medical marketing such as:
1. Medical marketing has to be factual
As
a doctor, the best way to maintain your client's trust is to be
factual. In doing medical marketing, you have to be honest with the
services that you can truly provide. Other types of marketing may rely
more heavily on exciting messaging than on the actual products and
services being offered in an honest capacity. As a trusted medical
professional, you are working hard to build up credibility so this is an
important aspect of your message.
2. Reputation vs. cost
Your
reputation is one of the most important assets you own. Therefore, it's
key to always be working on increasing your reputation. While other
types of marketing need to focus more on costs and differentiators, you
don't. Costs aren't as big of a factor since insurance typically picks
up a large piece of it so your patients aren't as cost conscious as
someone shopping for a couch for example. Your reputation is the main
selling point you will have at your disposal which is something you can
control and should constantly be working towards.
3. Quality vs. quantity
If
your initial clients have testified that your service is of
high-quality, you will naturally get more patients to come and see you.
Therefore, by focusing on the quality of your services instead of the
quantity of patients you get in front of, you will naturally increase
the patient base of your clinic. Other types of industries need to focus
much more on getting in front of as many people as possible whereas you
will need to focus more on maintaining the highest quality of service
which will in turn drive natural interest from new patients
Why you should market yourself
There
are many reasons on why you, as a health care provider, should spend
time to market yourself and your services. The following are some of
these reasons.
1. To increase your regular patients
People
in general are very visual. If your patients come in and are constantly
greeted by a steady flow of satisfied patients coming in and out of your
office, they will naturally think that you know what you are doing.
Conversely, if they come in and are consistently the only person in your
office during that time, they may have doubts about your overall
abilities as a result. While this is obviously not the fairest way to
evaluate the merits of a medical professional, it is nonetheless a fact
of life and something you will want to be aware of. Therefore,
increasing your regular patients will have a self-fulfilling prophesy of
increasing your patients opinions of you on a subconscious level.
2. To grow your overall practice revenue
Let's
face the fact that running a practice is expensive. There are many
overhead costs on everything from labor to malpractice insurance and
there are a number of patients you need to bring in the door every month
just to break even. Focusing time on increasing your patient base will
ultimately lead to more revenue. This in turn will allow you to hire
more staff, improve your facilities, upgrade equipment and to do a lot
of different things to improve the experience of your practice that
would otherwise be out of reach. As a result, growing your revenue is a
key component to delivering the best possible service and improving
patient satisfaction.
3. To impart a great Legacy
Through
medical marketing, you will be able to have more patients and serve more
people. Your patients and the people around you will forever remember
your existence as a doctor and the impression you left on them in their
lives. By reaching more patients and helping more people, you will be
making the world a better place to live while also experiencing more
success in your practice.
The competition in the medical field is
increasing with each passing year. So do your best at reaching out to
more patients. Market yourself and see how much of a difference it can
make in not only your practice but the lives of the patients you are
able to help as well.
Friday, November 2, 2012
Medical Marketing Can Improve Your Patients Lives
9:42 AM
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